Chatbots have taken the world by storm. These robots act as personal assistants, customer support representatives, marketing executives, and more. They're either powered by artificial intelligence (AI ...

Researchers are now showing that artificial intelligence can do something most people never thought about: convincingly act as the user in a conversation. A team from the Technical University of ...

(Video: Queries from WildChat. Note: Some conversations displayed in this story have been edited for length.) AI chatbots are taking the world by storm. We analyzed thousands of conversations to see ...

Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

A teen told a Character AI chatbot 55 times that she was feeling suicidal. Her parents say the chatbot never provided resources for her to get help. They are one of at least six families suing the ...

As Artificial intelligence moves into every corner of modern life, we examine the ways AI enhances how we have fun and seek connection. By now, you’re probably aware of AI chatbots and their basic ...

A conversation with a chatbot can shift people's political views—but the most persuasive models also spread the most ...

Conversations with AI can sway people’s political views. Concerningly, a chatbot’s facts are not always accurate, especially ...