Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

Pushed to use artificial intelligence, software developers at the e-commerce giant say they must work faster and have less time to think. Others welcome the shift. By Noam Scheiber Noam Scheiber has ...

If you were a new parent in 2006, you might have stumbled across a lengthy Amazon review of Gerber’s Tender Harvest Sweet Potato Baby Food entitled “Mmm-Mmm Good.” The review, which gives the product ...