Q: A company's desktop support team would like an easier method of assisting users when their Windows 8 machines are connected to the network and their BitLocker key is missing. The desktop support ...

To fix the “Cannot install Windows, BitLocker Drive Encryption is enabled on selected partition” error, suspend BitLocker via Settings or Control Panel, or use your recovery key to unlock the drive.

BitLocker locked me out of my PC after a system update, but the recovery key saved me. I found it on my Microsoft account under the device’s details and used it to unlock each encrypted drive. It’s a ...