TROY, Mich.: 12 Oct. 2023 — Overall satisfaction among wireless internet customers (5G or 4G LTE home internet) averages 748 (on a 1,000-point scale), while overall satisfaction among wired (fiber and ...
Customer satisfaction with gas utilities dropped significantly in 2024, according to the J.D. Power 2024 Gas Utility Residential Customer Satisfaction Study. Overall satisfaction fell 11 points to 729 ...
TROY, Mich.: 3 Dec. 2025 — Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction according to the J.D. Power 2025 U.S. Gas Utility ...
Company also ranks highest in seven of eight dimensions measured including trust, information provided, and cost The U.S. Water Utility Residential Customer Satisfaction Study, now in its ninth year, ...
LAS VEGAS, Dec. 12, 2024 /PRNewswire/ -- For the fifth consecutive year, Southwest Gas Corporation ("Southwest Gas" or "Company"), delivered award-winning customer satisfaction for Residential Natural ...
J.D. Power surveyed 18,132 business customers nationwide in 2025. The "East Large" category of the study includes major electric utilities operating in Connecticut, Delaware, District of Columbia, ...
TROY, Mich.—The highly anticipated annual J.D. Power 2024 U.S. Television Service Provider Satisfaction Study indicates that once again vMVPDs, which J.D. Power calls “Live TV streamers,” had a much ...
TAMPA, Fla. — A new study is highlighting Tampa International Airport as one of the best for passenger satisfaction. A report released by J.D. Power highlights that customer satisfaction at North ...
A recent study analyzed customers’ experience with major restaurant chains in the U.S. How do your favorites stack up? Getty/iStock Customer satisfaction with restaurants has increased overall, though ...
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