Burger Consulting Group, in conjunction with ENR and Plante Moran are pleased to present the second in a three-part series on the results from our Construction IT Cost and Benchmarking Study. With the ...

In the spirit of transparency, the Office of Management and Budget has opened agency IT performance metrics that it has kept private in the past. OMB published metrics for the first quarter of fiscal ...

Measuring return on investment (ROI) for IT projects has always been more of an art than a science; and I've frequently heard IT managers remark that the ROI numbers are often customized to what the ...

What: “Creating a Balanced Portfolio of Information Technology Metrics,” by Kevin C. Desouza of Arizona State University, for the IBM Center for the Business of Government. Why: Information technology ...

As summer ends and we enter the budget season, we thought it would be good to share some IT metrics culled from various sources over the years so you can see where you stand. IT spending as percent of ...

Many IT organizations rely on metrics to evaluate their own work and incentivize employees around specific goals. Although appearing beneficial, metrics can drive shortsighted behaviors at the expense ...

But when it comes to determining the metrics and presentation for the senior management dashboard we struggle to put together metrics that have meaning to non IT senior managers. I’m wondering if you ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. IT is a considerable financial ...

Getting metrics right is essential to effective IT management, but getting them wrong is worse than not having them at all It was an excellent help desk. Then, my correspondent explained, his CIO, ...

Bot Metrics, a San Francisco-based company that specializes in — you got it.. — metrics and analysis for chat bots has landed funding to help developers and early bot enthusiasts get a better ...