The reason chatbots fail is because most implementations simply can’t interact in a natural way. Lost amid all of the stories of failed chatbot implementations is this important detail: Chatbots must ...

Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own. The opportunities that chatbots offer are undeniable and chatbots can ...

Smart FAQ bots that answer customers' most common questions can typically answer up to 90% of incoming questions , reduce agent workloads by up to 50%, add capabilities to existing bots and deliver a ...

LAS VEGAS, Nev. (FOX5) - “Hello, welcome to the UI FAQ chatbot.” The Nevada Department of Employment, Training and Rehabilitation has announced a new chatbot to help with unemployment insurance claims ...