Chatbots can make interactions easier for both customers and businesses—if they’re carefully developed. If the bot can’t answer common questions or guide a customer through all the steps needed to ...

With everyone scrambling to keep abreast of the rapidly advancing GenAI space, where some new tool or tech seems to be announced every week, Azure AI Foundry has emerged as a crucial end-to-end ...

Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...

As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

AI interaction and digital experiences for your customers are no longer a luxury but a necessity, businesses are constantly seeking ways to optimize customer interactions thanks the explosion in ...

Imagine having the power to create a sophisticated chatbot that can sift through mountains of data to deliver precise, context-rich responses—all without writing a single line of code. Well, it’s not ...

Microsoft has added xAI's Grok 3 family to its Azure AI Foundry platform, seemingly unfazed by the firm's rivalry with Microsoft investee OpenAI or the chatbot's recent descent into conspiracy ...