General insurance continues to be a national safety net for Sri Lanka, particularly during floods, landslides, cyclones and ...

Indigo's moat has been its ability to operate with very high capacity utilization to  sustain its low cost ecosystem. The ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

AI presents many risks to South Africa’s financial system, including increased cybercrime, the FSCA has found.

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

The Banker’s Bank of the Year Awards continue to recognise the institutions that combine financial strength with strategic ...

Efficient Fence Repairs for Denver Properties Denver, United States – December 1, 2025 / Standard Fence Company / Standard ...

Chick-fil-A’s owner/operator model is a highly selective franchise system where operators manage a single restaurant, share ...

Gaining customer trust has long been cherished among executive teams as a way to build brand value. Traditional metrics have been central for managing customer trust. But digital media and associated ...

In the bustling Powell Food City deli, Veronica Collins stands out for her infectious enthusiasm with every deli task. Though her official title is deli cook, she seamlessly shifts between slicing ...