The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

A closer look at the AI-powered voice tool bringing speed, equity, and real-world usability to the enterprise. Accessibility ...

ServiceNow’s $1 billion deal for Veza aims to unify identity governance with workflow automation to control AI agents — a ...

Recently, Zacks.com users have been paying close attention to ServiceNow (NOW). This makes it worthwhile to examine what the stock has in store.

Wondering if ServiceNow is a bargain or overpriced in today's market? You are not alone, as its valuation has become a hot ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

ServiceNow’s EMEA president Cathy Mauzaize argues that agile leadership is needed to ensure companies can take full advantage ...

AI is reshaping how we code, debug, and collaborate. From Copilot to automation, it is changing software development in ways ...

ServiceNow is reportedly in advanced talks to acquire Veza, an identity security startup, for more than $1 billion.

Some within the CRM giant balked, but Benioff prevailed ServiceNow’s dominant spot among IT service management (ITSM) platforms is facing its “most credible” threat to date, as longtime platform rival ...