In April 2025, Matt and Maria Raine faced an unimaginable nightmare. Their 16-year-old son Adam tragically took his own life. As the family searched for answers, they discovered that an AI chatbot had ...

For all the advances in artificial intelligence over the past few years, even the cleverest chatbots still spout nonsense from time to time. In most cases this is but a mild irritation. Sometimes, ...

Recent news reports and a collection of lawsuits filed last week indicate kids aren’t the only ones at risk from ChatGPT and other artificial-intelligence chatbots. According to the filings and ...

Researchers found about 1 in 8 adolescents and young adults are turning to ChatGPT, Gemini, My AI and other types of generative artificial intelligence for advice and help with emotional distress.

About one in every eight U.S. teenagers and young adults turns to artificial intelligence (AI) chatbots for mental health advice, a new study says. AI bots offer a cheap and immediate ear for younger ...

A farm upstate—What happens to large language models when they’re replaced by their successors? The question has become increasingly salient as people who form emotional attachments to their chatbots ...

The technology is used by more than 70% of teenagers in the U.S. Character.AI, one of the leading platforms for AI technology, recently announced it was banning anyone under 18 from having ...

In 2021, I was a University of California, Berkeley Ph.D. candidate lecturing on my research about how users turn to chatbots for help coping with suicidal ideation. I wasn’t prepared for my students’ ...

Back in 2017, the suicide of 18-year-old Conrad Roy III made national headlines after it was revealed that his girlfriend, Michelle Carter, had encouraged him to take his life over the course of ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

California Governor Gavin Newsom signed a landmark bill on Monday that regulates AI companion chatbots, making it the first state in the nation to require AI chatbot operators to implement safety ...

Silverback AI Chatbot has announced the release of its AI Agents feature, a new addition to the platform aimed at expanding how conversational systems can perform automated tasks and manage multi-step ...