Why all the hype about ChatGPT 5.2? Here are the key differences, plus how OpenAI's latest model compares to Gemini and Claude for a real-world work scenario.

In Kenya, M-TIBA is a mobile health financing platform that integrates machine learning to speed up medical insurance claims ...

General insurance continues to be a national safety net for Sri Lanka, particularly during floods, landslides, cyclones and ...

Indigo's moat has been its ability to operate with very high capacity utilization to  sustain its low cost ecosystem. The ...

[WATCH NOW: The Biggest Products And Innovations For Partners At AWS re:Invent 2025] Additionally, the Seattle-based world ...

RBI introduces a detailed compliance framework for Payments Banks undertaking financial services. The update reinforces customer protection, risk controls, and strict limits on agency and referral ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

AI presents many risks to South Africa’s financial system, including increased cybercrime, the FSCA has found.

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

The Banker’s Bank of the Year Awards continue to recognise the institutions that combine financial strength with strategic ...